Internal Communications

Telephone Messages

Despite its relative low-tech nature, the telephone remains a useful communications tool. It can be 

an effective way to communicate to staff who do not have access to email or when employees are not 

at work. Most phone systems allow users to access voicemail remotely, meaning it can be accessed 

from any phone. In addition, some phone systems have the feature to broadcast a phone message to 

all employees. For example, if the office is closed due to inclement weather, employees can check 

for closure on their voicemail prior to coming to work.

 

Personal voicemail greetings should note when a staff member is on vacation or out of the office 

for any length of time. The message should include alternate contact information. Communications 

should ensure that an alternate contact for media is also included in a telephone message.

 






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